Are you an authorized reseller?
YES! We are an authorized reseller in New Zealand.
Are you a NZ registered company?
YES! 100% NZ Owned & Operated.
Company Name: GROOV Creator Limited
GST No. 133-570-802
Where are you located?
We are based in Fendalton, Christchurch, New Zealand.
Do you ship from New Zealand?
YES, We ship all orders from our office here, in Christchurch, NEW ZEALAND.
Can I pick up my order?
Simply select “Pickup” at checkout, then complete your purchase online.
Once you’ve placed your order, we will send you the notification email then you can schedule a pickup.
Important note: If the product is on backorder, we will contact you when it is ready for pickup. If you would like to check if the items in your order are in stock, we recommend you go to each product page.
See available date & time here
How long does it take to dispatch my order?
We dispatch in-stock items within 1 business day. Orders placed during a weekend or public holiday will be processed the next business day.
Important Note: If the product is not in our inventory, please see an estimated delivery on each product page.
Can I pay with Afterpay, Zip or Laybuy?
Absolutely YES! You can select your preferred payment option at checkout.
See our payment options here
Do you have an In-store layby service?
YES! We're happy to offer a traditional in-store layby facility but we do have a few terms and conditions: